To make the shopping experience very convenient for our esteemed customers we have laid down the best shipment policies possible. We adhere by the constraints mentioned in the policy and ensure that all the product shipments take place in accordance to the policy norms. We take great pride in ensuring that we deliver only the best quality products.
Theethnicchic.com delivers globally and assures usage of the best possible transport/courier agencies to deliver your product/s. All products shall be shipped from India.
2. SHIPPING CHARGES:
2.1 Shipping charges are as per shipping to different regional zones.
2.2 Else shipping charges and COD charges are free only for India.
2.3 Shipping charges outside India is chargeable as per the destination and weight.
3. VAT & IMPORT DUTIES:
3.1 The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. The Ethnic Chic does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.
3.2 These charges are ungovernable and they differ from country to country according to the local rules & regulations.
4. SHIPMENT TIME:
4.1 Any unstitched product that you buy on this website will be shipped in within 5-7 business days. These days are merely indicative and your order could be shipped prior to or later than the mentioned date depending on the availability, customisation and other factors attached to your order.The order dispatch time and shipping time varies from product to product.
5. TRANSIT RISK:
All orders dispatched by this website are fully insured at no extra cost to the customers.
6. SHIPMENT TRACKING:
6.1 Once the order has been handed to the courier agency, we will email you the tracking code, along with the website link on which you can monitor and check the status of your order.
6.2 The tracking code may take up to 24 business hours to be activated on the tracking website.
7. SHIPPING ADDRESS:
7.1 This website does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.
7.2 We will not be liable for delays resulting from in complete address listings. In such cases the customer will have to bear there shipping charges.
8. CHANGE OF SHIPPING ADDRESS:
The customer can change the shipping address within 24 hours of placing an order by logging into Theethnicchic.com and going to the 'My Account' section on the top right corner of the website. No changes in the shipping address will be entertained after 24 hours of placing the order.
9. DELIVERY OF MULTIPLE PRODUCTS:
In case you purchase multiple products in one order, all products will be dispatched together.
10. DELAY IN DELIVERY:
10.1 If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, we shall not refund, return, replace or exchange any order.
10.2 In case the delay in shipping is caused due to unavailability of stock, we shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.
11. CONTACT US:
In case of any queries you can also email us directly at email@example.com to immediately get the best possible solutions and information.